What is anonymous FTP?

Anonymous FTP is the ability to download files from your servers without having a login username and password. For security reasons, we only allow anonymous FTP to specific directories.

How do I allow someone to download files anonymously?

First, you must the activate Anonymous FTP feature in your control panel.

After anonymous FTP is set up, we will create a directory called /your_domain-anonftp in your home directory. This directory will by default contain the following directories:

/bin
/dev
/etc
/lib
/pub

The only directory that is used is the /pub directory. This directory is where you should put files that you want to have users anonymously download. Your users can access this directory through an FTP client or via a browser by going to:

ftp://your_domain.com/pub

How does someone upload files anonymously?

If someone would like to upload files to you, they need to put them in the /pub/incoming directory. This directory is NOT automatically set up for you.  You can fill out a support request to have us set this up for you with the proper permission